Applications & Requirements
LSG are committed to offering dependable and conscientious home assitant services to every family.
Employer Eligibility
Eligibility Criteria:
- The employer is financially capable of employing a Helper. In general, for every Helper to be employed, the employer must have a household income of no less than HK$15,000 per month or asset of comparable amount to support the employment of a Helper for the whole contractual period;
- The Helper and the employer shall enter into a standard Employment Contract (ID 407);
- The Helper shall only perform domestic duties for the employer as specified in the standard Employment Contract (ID 407);
- The Helper shall not take up any employment with any other person during his/her stay in Hong Kong;
- The employer will pay the Helper a salary that is no less than the minimum allowable wage as announced by the HKSAR Government. If no food is provided to the Helper, the agreed amount of food allowance should not be less than HK$1,236 per month;
- The Helper shall work and reside in the contractual address only;
- The employer shall provide the Helper with suitable accommodation and with reasonable privacy;
- The bona fides of the employer and the Helper are not in doubt;
- There is no known record to the detriment of the employer and the Helper; and;
- The employer is a bona fide Hong Kong resident.
- If one of the employers cannot provide proof of income, it must be provided by the other party: a recent copy of the tax return and a copy of the marriage certificate (e.g., if the marriage certificate is lost, the child’s birth certificate can be used as evidence), or a copy of the birth certificate (to prove the relationship between parents and children).
Other employer responsibilites
- Not less than the minimum allowable wage HK$4,990 per month
- Rest days are not compulsorily arranged on Sundays, but Employers should give Helpers 4 rest days per month, 1 rest day per week.
- 14 Statuary Holiday and minimum 7 days paid annual leave per a calendar year
- Free medical treatment for ill or injury (no matter it is caused by work) & sickness allowance
- Statutory labor insurance
- Free Return Passage and Food & Travelling Allowance
- Severance Payment and Long Service Payment
- You should agree with your helper whether or not food will be provided during their employment. If it is provided, it must be free of charge. If no food is provided, a food allowance of at least HK$1,236 should be given to the helper each month
- You should provide your helper with free accommodation at the same address stated in the employment contract
- Your helper’s work should only occur within the address stated on their employment contract and be limited to housework, or you would be committing an offence
Documents Required:
- Copy of Hong Kong identity card (If not available, a copy of the passport and visa must be provided)
- Proof of address (such as rates, water bill, electricity bill, etc.)
- Family member information (English name, date of birth, ID number or passport number, or birth certificate number).
- Public housing applicants must provide proof from the Housing Department.
- If the applicant intends to hire a domestic helper for parents or family members, a family member relationship certificate and an additional guarantee declaration stating that they will be responsible for the related expenses must be provided.
- Financial proof of the employer, such as the latest notice of assessment and demand for tax issued by the Inland Revenue Department; bank passbook/statements showing auto-payment of the monthly salary for the last 3 months; or salary statements/slips for the last 3 months
- If there is already a domestic helper employed in the household, copies of the domestic helper’s identity card, passport, and employment contract must be submitted.
- The customer also needs to provide the names, ID numbers, and dates of birth of family members.
- If the customer currently has a domestic helper, the current domestic helper’s name, ID number, and contract termination date or visa expiry date must also be provided.
- If the domestic helper does not have their own room (can share a room with same-sex family members or children), the employer must provide a floor plan and photos of the sleeping area and residence (including the doorplate) and write a letter explaining the sleeping arrangements for all individuals in the household. In general, if the accommodation address provided by the employer for the domestic helper is outside the contracted address, the Immigration Department generally does not approve it.
Paid Annual Leave and Long-Service Payment
A helper is entitled to paid annual leave after having been employed for every 12 months with the same employer. When the employment contract is terminated, for 3 but less than 12 months that domestic helper is entitled to pro rata annual leave. The entitlement to paid annual leave increases progressively from 7 days to a maximum of 14 days according to the length of service as follows:
1st years of Service: 7 days of paid annual leave per year
2nd years of Service: 7 days of paid annual leave per year
3rd years of Service: 8 days of paid annual leave per year
4th years of Service: 9 days of paid annual leave per year
5th years of Service: 10 days of paid annual leave per year
6th years of Service: 11 days of paid annual leave per year
7th years of Service: 12 days of paid annual leave per year
8th years of Service: 13 days of paid annual leave per year
9th (or above) years of Service: 14 days of paid annual leave per year
Long-Service Payment Calculation
- Regardless of age, helpers who have served their employers for 5 years are entitled to 100% of long-service payment, which is calculated like so: Monthly wage on contract x 2/3 x years of service Note: Payment for service provided during an incomplete year should be calculated on a pro rata basis. (Please refer to the booklet, “A Concise Guide to the Employment Ordinance”, for details on calculation.)
Termination of contracts
If Employer or Helper intends to terminate the contract, they should provide one month notice or one month wage in lieu of notice.
According to the labour ordinance, even the Helper requests for termination of contract or commits serious misconduct, the Employer is required to pay any outstanding wages, holiday compensations as well as the air-ticket fare and transportation allowance for the Helper returning to her home country.
Within 7 days of the termination date of contract, Employer is required to inform Immigration Department in the form of a written notice. Notification of Termination of an Employment Contract (ID407E) can be faxed to Immigration Department directly. (Fax no. : 2157 9181)
The minimum allowable wage $4,990 per month
Local finish contract maid
Included:
Respective consulate general contact fee
Hong Kong immigration entry visa fee
Medical check-up before application
Processing fee in Hong Kong
Filipino $15,000 up
Indonesian $16,000 up
Oversea Maid
Included:
Consulate contract fee and processing fee
Medical checkup before arrival to Hong Kong and departure expenses
Hong Kong Immigration entry visa fee
Single air ticket to Hong Kong
Pick up of domestic helper from the airport to our office
Domestic helpers compensation insurance for one year
Medical checkup in Hong Kong, including Hepatitis, HIV, STDs, Pregnancy Test & Chest X-rays
Assist domestic helpers to report to their respective consulates in Hong Kong and applying for a HK identity card upon the first arrival
Filipino $13,000 up
Indonesian $13,800 up
Direct Hiring
Included:
Respective consulate general contract fee
Hong Kong immigration entry visa fee
Application and processing fee in Hong Kong
Documents & departure process in overseas
Transportation from helpers’ place of origin to Hong Kong
Local Filipino $7,000 up
Local Indonesian $7,500 up
